db77's Privacy Policy — Your Data Is Our Responsibility
This policy clearly explains how your personal information is collected, used, and kept secure on the db77 platform.
Introduction & Scope
db77 treats the privacy of its users with the highest importance. This Privacy Policy ("Policy") applies to all users of the db77 website and services ("Platform"). It takes effect when you use our platform, create an account, or access our services.
This policy tells you:
- What types of information we collect and why;
- How collected information is used and stored;
- When and with whom information may be shared;
- What rights you have over your information;
- How we keep your information secure.
Continuing to use the platform means you have read and agreed to the terms of this policy.
This policy was last updated in 2026. db77 reserves the right to change this policy at any time. A notice will be posted on the website when changes are made.
What Information Is Collected
To provide services on the db77 platform, two types of information are collected: information you provide directly, and technical information collected automatically.
2.1 Information You Provide Directly
When you open an account or use our services, the following information may be collected:
- Full name and date of birth (for age verification — only those aged 21 and above may register);
- Email address and mobile number;
- Residential address;
- National ID or passport details (for identity verification);
- Financial transaction details — such as deposit and withdrawal records via bKash, Nagad, Rocket, or bank transfer.
2.2 Automatically Collected Information
When you browse our platform, the following technical information may be collected:
- IP address and device type;
- Browser type and version;
- Which pages were visited on the platform and for how long;
- Information from cookies and similar tracking technologies;
- Gaming history and transaction records.
2.3 Information Received from Third Parties
For identity verification, fraud prevention, or payment processing purposes, db77 may occasionally verify information with trusted third parties. However, those third parties are not permitted to independently operate using your information.
Purpose of Using Information
db77 uses collected information only for specific, legitimate purposes. Those purposes are detailed below:
3.1 Account Management & Identity Verification
Information is used for your account registration, login process, and identity verification. This ensures that only eligible individuals can manage accounts on the platform.
3.2 Processing Financial Transactions
The necessary information is used to process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. The minimum deposit at db77 is ৳100 and the minimum withdrawal is ৳500.
3.3 Security & Fraud Prevention
Information is used to ensure account security, identify suspicious activity, and prevent money laundering.
3.4 Providing Customer Support
Information is used to resolve your issues and communicate with you via 24/7 live chat and email support.
3.5 Improving Service Quality
Anonymous statistical data is used to analyse platform performance, improve the user experience, and develop new services.
3.6 Meeting Legal Obligations
Information is retained and used to comply with applicable laws and regulations, meet the requirements of regulatory bodies when necessary, and respond to legal claims.
db77 never sells your personal information to third parties or rents it out for marketing purposes.
Information Sharing Policy
db77 does not share your personal information with any third party except in the following limited circumstances:
4.1 Payment Service Providers
Necessary information may be shared with bKash, Nagad, Rocket, and associated banks to complete financial transactions. These organisations use the information solely for processing transactions and follow their own strict security standards.
4.2 Technology & Service Partners
Technology providers that support the operation of the platform (such as game providers and security software providers) may have limited access to information under the terms of their contracts. They operate on behalf of db77 and are not independent owners of the data.
4.3 Legal Obligations
Information may be disclosed to comply with court orders, legitimate requests from government agencies, or legal requirements. In such cases, db77 will make reasonable efforts to inform you, unless legally prohibited from doing so.
4.4 Business Structural Changes
In the event of a company merger, acquisition, or asset transfer, your information may be transferred to the new entity. In that case, the new entity must comply with this privacy policy or obtain your prior consent.
Cookies & Tracking Technologies
db77 uses cookies and similar technologies to improve your experience on the platform. Cookies are small text files stored in your browser.
5.1 Essential Cookies
These cookies are essential for the basic operation of the platform — such as maintaining your login session, security verification, and saving form data. Without them, the platform will not work properly.
5.2 Functional Cookies
These cookies remember your preferences — such as language selection and session information — to provide a more convenient experience on subsequent visits.
5.3 Analytical Cookies
Anonymous statistical data is collected to analyse platform usage and improve service quality. It is not possible to identify any individual from this data.
You can manage cookies by changing your browser settings, though disabling certain cookies may limit the functionality of the platform.
Data Security Measures
db77 follows industry-standard technology and processes to protect your personal information. The key components of our security framework are:
- SSL/TLS Encryption: All data transferred between you and our servers is protected by SSL encryption, making it virtually impossible for third parties to intercept or read.
- Access Controls: Only authorised staff have limited access to the information they need. All access is logged and regularly audited.
- Data Encryption: Sensitive information (passwords, financial data) is stored on servers in encrypted form.
- Security Monitoring: Our systems are monitored around the clock to detect suspicious activity.
- Regular Security Reviews: Our security measures are regularly reviewed and updated.
No online system is 100% secure. However, db77 is committed to protecting your information with every effort. If you have any security concerns, please contact us immediately.
Data Retention Period
db77 retains your information only for as long as necessary. The following factors are considered when determining the retention period:
7.1 Active Account Data
All necessary information is retained while your account is active. This is essential for providing services, maintaining transaction records, and delivering customer support.
7.2 Retention After Account Closure
Even after an account is closed, certain information may be retained for a period determined by applicable law, for legal obligations, financial record-keeping requirements, and potential dispute resolution purposes.
7.3 Data Deletion
When the retention period ends or legal requirements are fulfilled, data is securely deleted or anonymised in a way that no individual can be identified.
Your Rights & Choices
db77 believes you have clear rights over your own information. Your rights are described below:
8.1 Right to Access
You may request a copy of your personal information held by us at any time. This request will be fulfilled within a reasonable time after verification.
8.2 Right to Rectification
If any of your information is inaccurate or incomplete, you may request a correction. Ensuring accurate information is important for delivering proper service.
8.3 Right to Erasure
In certain circumstances you may request that your information be deleted. However, this right may be limited where legal obligations or legitimate interests apply.
8.4 Right to Object to Processing
You may object to marketing communications or the processing of your information for specific purposes. Upon receiving such a request, db77 will take appropriate action.
8.5 Right to Data Portability
Where applicable, you have the right to receive the information you have provided in a structured, machine-readable format.
To exercise any of the above rights, please contact our support team. Your request will be processed within a reasonable time after identity verification.
Protection of Minors
db77 is for those aged 21 and above only. We do not knowingly collect information from anyone under the age of 21.
Age verification is in place during the registration process. If we become aware that a minor has opened an account, that account will be closed immediately and the associated information will be deleted.
If a guardian becomes aware of a minor's account, they may notify our support team immediately.
Policy Changes & Updates
db77 may review and update this privacy policy from time to time. Reasons for changes may include:
- Legal or regulatory changes;
- Addition of new services or technology to the platform;
- Changes in business operations;
- The need for security improvements.
For significant changes, we will publish a notice on the website and/or notify you at your registered email address. Continuing to use the platform after changes are made will be taken as your acceptance of the updated policy.
Therefore, it is recommended to visit this page regularly.
Privacy Contact
If you have any questions about this privacy policy, any requests regarding your information, or any concerns, please contact us. Our support team is with you 24/7.
You can also reach us via 24/7 live chat.