db77 Terms & Conditions
Please read these terms carefully before using the db77 platform. This document constitutes a legally binding agreement between you and db77.
Table of Contents
- 01 General Provisions
- 02 Account Registration & Eligibility
- 03 Account Security & Responsibility
- 04 Deposit & Withdrawal Policy
- 05 Bonuses & Promotions
- 06 Gaming Rules
- 07 Prohibited Activities
- 08 Limitation of Liability
- 09 Privacy & Data Protection
- 10 Service Suspension or Termination
- 11 Changes to Terms
- 12 Contact & Dispute Resolution
General Provisions
db77 is an online gaming platform that provides various gaming services for users in Bangladesh. These terms and conditions ("Terms") form a legally binding agreement between the db77 platform and its users ("you" or "member").
Other policies related to these Terms, such as the Privacy Policy and Responsible Gaming Policy, are considered an integral part of this agreement. db77 reserves the right to modify these Terms at any time, and continued use of the platform after any change constitutes your acceptance of the revised Terms.
- These Terms are written in Bengali and apply to users in Bangladesh.
- Accessing or using any part of the db77 platform will be considered an acknowledgment of these Terms.
- If any part of these Terms is found to be invalid, the remaining parts will remain fully effective.
- Support is available in both Bengali and English.
Account Registration & Eligibility
To create an account and use the services on db77, users must meet the following eligibility criteria:
2.1 Age Requirement
You must be at least 21 years old to use the gaming services on db77. Anyone under the age of 21 is strictly prohibited from using this platform. db77 reserves the right to verify age at any time, and accounts found to have provided false information will be closed immediately.
2.2 Multiple Accounts Prohibited
Each user may create only one account. Creating multiple accounts is a direct violation of these Terms and will be treated as a punishable offence. If multiple accounts are detected, all accounts may be closed and funds forfeited.
2.3 Registration Information
- All information provided at the time of registration must be true, accurate, and complete.
- Using a fake name, false identity, or another person's details is strictly prohibited.
- If any information changes, the db77 support team must be notified immediately.
- db77 may request additional documents for identity verification at any time.
Account Security & Responsibility
Keeping your db77 account secure is entirely your responsibility. You are directly responsible for all activities that take place on your account.
3.1 Password Security
- Use a strong and unique password reserved exclusively for db77.
- Never share your password with anyone.
- If you notice any suspicious activity, change your password immediately and notify the support team.
- Always log out after accessing your account on a public or shared device.
3.2 Account Transfer Prohibited
Selling, transferring, or renting a db77 account to anyone else is strictly prohibited. The account is for the personal use of the registered individual only.
3.3 Unauthorized Access
If you suspect that your account has been accessed without authorization, contact us immediately via our 24/7 live chat or by email at [email protected]. db77 will not accept responsibility for any activity that occurs before you report the issue.
Deposit & Withdrawal Policy
All provisions relating to financial transactions on the db77 platform are described in detail below. All transactions are conducted in Bangladeshi Taka (BDT / ৳).
4.1 Deposit Methods & Limits
- Accepted methods: bKash, Nagad, Rocket, and bank transfer (major Bangladeshi banks including Sonali Bank, Dutch Bangla Bank, and BRAC Bank).
- Minimum deposit amount: ৳100 (for each method).
- Deposited funds are generally credited to the account instantly.
- Only use payment methods registered in your own name — third-party payments are not accepted.
4.2 Withdrawal Policy
- Minimum withdrawal amount: ৳500.
- Typical withdrawal processing time: 15 minutes to 2 hours.
- Withdrawals can only be made using the same method used for the deposit.
- Identity verification may be required before a withdrawal is processed.
- db77 reserves the right to hold withdrawals in cases of suspicious transactions.
4.3 Technical Issues
If a transaction fails due to a technical error, please notify our support team promptly. db77 will not be liable for financial losses arising from failed transactions unless it is proven that the error was entirely caused by db77's servers.
Bonuses & Promotions
db77 offers various types of bonuses and promotional offers. These offers are subject to specific conditions, which are described in detail below.
5.1 Welcome Bonus
- 200% bonus on the first deposit, up to a maximum of ৳15,000.
- Example: Deposit ৳1,000 and receive a ৳2,000 bonus, giving a total balance of ৳3,000.
- Example: Deposit ৳16,000 and receive the maximum bonus of ৳15,000, giving a total balance of ৳31,000.
- Wagering requirement: you must wager 15 times the bonus amount.
- Example: If you receive a ৳2,000 bonus, you must place a total of ৳30,000 in bets before withdrawing bonus winnings.
- Wagering is calculated on the bonus amount only, not on the deposit amount.
5.2 General Bonus Terms
- Each bonus offer may have its own terms, which will be disclosed along with the offer.
- If a bonus is fraudulently misused, the bonus may be cancelled and the account closed.
- db77 reserves the right to modify or cancel any bonus offer at any time.
- Multiple bonus claims from the same household or the same IP address are not permitted.
- Bonuses are for gaming purposes only — they cannot be withdrawn directly.
5.3 VIP Program
db77's VIP program has three tiers:
- Bronze: Weekly cashback up to 0.4%.
- Silver: Weekly cashback up to 0.8%.
- Gold: Weekly cashback up to 1.2%.
Advancement to a VIP tier depends on your gaming activity and engagement on the platform. db77 reserves the right to modify VIP benefits.
Gaming Rules
Compliance with the following rules is mandatory when gaming on the db77 platform. These rules ensure fair play and maintain equal opportunity for all players.
6.1 Fair Play Policy
- All games are operated to ensure fair and random outcomes.
- Using any software, bots, or automated methods to influence game results is prohibited.
- Any form of manipulation or fraudulent strategy will result in immediate account closure.
6.2 Technical Errors
If a technical error occurs during gameplay, db77 will take appropriate action after verifying the issue. db77 reserves the right to void any abnormal results or winnings displayed due to a technical error.
6.3 Sports Betting Rules
- Sports betting is permitted only in designated markets and in accordance with the specified rules.
- Winnings will be credited to the account only after the outcome of the bet has been confirmed.
- If a match is cancelled or postponed, the bet will be settled according to the applicable rules.
- db77 reserves the right to void a bet if there is suspicion that the match result was known in advance.
Prohibited Activities
The following activities are strictly prohibited on the db77 platform. Violation of these prohibitions will result in account closure and applicable legal action:
- Conducting money laundering or any other illegal financial activity.
- Using hacking, botting, or any other technical method to influence game results.
- Creating multiple accounts to abuse bonus benefits.
- Using third-party payment methods or making deposits on behalf of another person.
- Attempting to compromise the security of db77's systems or network.
- Annoying, threatening, or harassing other users.
- Creating an account using a false identity or fraudulent documents.
- Unauthorized use or distribution of db77's intellectual property.
- Gaming on behalf of minors or assisting them in gaming.
Limitation of Liability
db77 always strives to ensure a safe and reliable service. However, db77's liability will be limited in the following circumstances:
8.1 Service Disruption
- db77 is not liable for losses caused by internet disconnection or network issues.
- db77 is not liable for temporary service disruptions caused by server maintenance or unexpected technical problems.
- db77 is not directly liable for delays or failures caused by third-party payment providers.
8.2 Gaming Losses
The risk of losing money in gaming is the user's own responsibility. db77 does not guarantee winning any game or a specific outcome. Game responsibly and do not bet beyond your means.
8.3 External Links
db77 is not responsible for the content or security of external links present on the db77 platform. Visiting external sites is entirely at your own risk.
Privacy & Data Protection
db77 places the highest importance on the privacy and security of your personal information. Our full privacy policy has been published separately.
9.1 Data Collection & Use
- Information provided at the time of registration is used for account management and identity verification.
- Transaction data is retained to comply with financial regulations.
- Your information is not sold to third parties.
- Information may be provided to authorities in cases of legal obligation.
9.2 Data Security
All data at db77 is protected by SSL encryption. We use industry-standard security protocols to keep your personal and financial information safe. For more details, please read our Privacy Policy.
Service Suspension or Termination
db77 reserves the right to suspend or permanently close any account and withdraw service in the following circumstances:
- If these terms and conditions are violated.
- If fraudulent or illegal activity is suspected.
- If identity verification cannot be completed.
- If an account has been inactive for a long period (prior notice will be given).
- By order of a court or authority.
- Under the self-exclusion policy at the user's request.
10.1 Balance After Account Closure
If an account is closed due to a breach of terms and conditions, db77 will return the valid balance after verification. However, if evidence of fraud is found, the balance may be forfeited. If an account is closed at the user's own request, the remaining balance will be returned to the registered payment method.
Changes to Terms & Conditions
db77 reserves the right to change, amend, or update these terms and conditions at any time. The following rules will be followed when changes are made:
- Users will be notified of significant changes via email or a notice on the platform.
- New terms and conditions will take effect from the date of the change.
- Continuing to use the platform after the changes means accepting the new terms and conditions.
- If you do not agree with the new terms and conditions, you may request to close your account.
The most recently updated terms and conditions will always be available on this page. It is recommended that you review this page regularly.
Contact & Dispute Resolution
For any complaints, questions, or support needs, please contact the db77 support team. We provide service in both Bengali and English, 24/7.
12.1 Contact Methods
- Live Chat: Instant support available 24/7 through the platform.
- Email: [email protected]
12.2 Complaint Process
- First, contact our support team and provide the details of your complaint.
- After a complaint is submitted, db77 will investigate within a reasonable time and communicate its decision.
- Be prepared to provide relevant information and evidence during the investigation.
- db77's decision will be considered final and binding.